An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff after an AI chatbot outperformed them
www.businessinsider.com
Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 minutes — a task that took the humans over 2 hours.

Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 minutes — a task that took the humans over 2 hours.

  • Riskable@programming.devEnglish
    2·
    1 year ago

    show them quickly that you won’t do shit for them so that they hang up on you.

    I do believe this is the reason why AI is so much faster than humans at this guy’s company.