CenturyLink left 86-year-old woman with no Internet service for a month
arstechnica.com
After three canceled appointments, service restored one day after Ars emailed ISP.

CenturyLink left 86-year-old woman with no Internet service for a month | After three canceled appointments, service restored one day after Ars emailed ISP.::After three canceled appointments, service restored one day after Ars emailed ISP.

  • Kerfuffle@sh.itjust.worksEnglish
    1·
    10 months ago

    I’ll give CenturyLink a chance because I really hate Comcast.

    I can definitely believe that Comcast can manage to be more horrible than CenturyLink. Not an easy task though.

    The next best thing is satellite at $100 for 30Mps, versus 200Mps for $40 for CenturyLink, or Comcast.

    Don’t go with satellite if you care about latency at all. (From what I know, it also tends to have pretty pitiful upload speeds.)

    I looked at Centurylink’s “compatible” modems and they’re all rated 3.5 stars and cost $150+ or more.

    I had their service for 6-7 years and I have to admit I never had an issue with the modem (and the service was generally reliable with little downtime). Their customer service though…