So recently, I have been trying to download Genp on my computer but every time I try to complete step 5 which says I need to unpack under runtime installer It fails and goes to the log tab and says “No file(s) found at C:\Program Files\Adobe”. I went back to the tutorial and did what it said if this happened but it is still not working. So if anyone has any idea of what is going on and could help me that would be great.

  • Mean_Plantain_7909@lemmy.dbzer0.com
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    6 days ago

    Make sure you read the step in full, as your issue is already addressed there.

    This error will occur if neither After Effects nor Premiere Pro are installed, since these are the only two apps that are required to be unpacked, no other apps need this step.

    If you have the path set correctly and either of the two apps are installed, the app selection window would pop up, allowing you to choose whether to unpack.

    If you see the “No file(s) found” message, that means neither After Effects nor Premiere Pro are installed on your system.

    No other apps will be listed, so if neither of these two apps exists, GenP will not find anything and move onto the Log tab.