Fun fact, uptime goals are measured in nines – for example, 99.9% is three nines of uptime. If that one outage lasted an entire day, and they were never down at any other time, that would indeed be three nines of uptime.
Yeah, my net admin colleagues explained that one to me a while back because the bosses were making similar uninformed demands (“this needs to never go down!” “Sure, here is how much that costs”). It was very enlightening :)
Those colleagues are pretty much all quitting now, after their over time calculation has been modified because it was costing the company too much, while for other teams like mine it stayed the same. It’s hilarious seeing the complete panic from the higher ups realizing how badly they fucked up. And I don’t think they actually really realize…
Not 100% but 99.9%… IIRC Guild Wars 2 servers had like 1 actual outage in 11 years. They have pretty amazing structure.
Fun fact, uptime goals are measured in nines – for example, 99.9% is three nines of uptime. If that one outage lasted an entire day, and they were never down at any other time, that would indeed be three nines of uptime.
Yeah, my net admin colleagues explained that one to me a while back because the bosses were making similar uninformed demands (“this needs to never go down!” “Sure, here is how much that costs”). It was very enlightening :)
And by “never,” a lot of bosses really mean, “you’re working overtime if it goes down.” It always comes down to cost.
Those colleagues are pretty much all quitting now, after their over time calculation has been modified because it was costing the company too much, while for other teams like mine it stayed the same. It’s hilarious seeing the complete panic from the higher ups realizing how badly they fucked up. And I don’t think they actually really realize…
Once I got a serious response to that from a manager saying that he could go on eBay, buy his own servers and do it himself. My response was to quit.
a lot of things are possible if you are lucky enough ;)